Aussie Organics Box Policies

Shop Return Policy

At Aussie Organics Box, we strive to ensure your complete satisfaction with our products. Due to the nature of our products, we do not accept returns unless there has been an error on our part. We kindly ask that you carefully read the product descriptions before making a purchase.

If you receive an item that is damaged during shipping, please notify us within 48 hours of delivery. Provide clear photos of the damage, and we will send you a replacement within 1-2 business days at no additional cost.

Shipping Policy

We aim to process and ship your order promptly. The processing time for all orders is 1-3 business days. Once your order has been processed, it will be shipped and you will receive a tracking number.

Please note that delivery times can vary and are beyond our control. We are not responsible for any shipping delays once the package has been handed over to the carrier. To ensure a smooth delivery process, we recommend double-checking your shipping address before placing your order. If a package is returned due to an incorrect address, we cannot issue a refund or resend the item at our expense.

Right of Reversal Policy

In adherence to consumer protection regulations, we do not accept returns simply for change of mind. Refunds are only issued in the event of our mistake, such as sending the wrong item or a defective product.

Please make sure to review the ingredients listed for each product, as our items are made with natural ingredients and may not be suitable for everyone. If you have any allergies or sensitivities, please consult a healthcare professional before making a purchase.

Disclaimer: Allergies & Reactions

Our products are formulated with care using natural ingredients but are not intended to replace personal judgment or treat medical conditions. Always review the ingredients list of each product. If you have any allergies or specific concerns, we advise consulting with your doctor or a qualified healthcare professional prior to using our products.

Thank you for choosing Aussie Organics Co. We appreciate your understanding and support. For any questions regarding these policies, please feel free to contact our customer service team.